Glasgows Glossary

Posted by Maisy Birdsall on June 4th, 2018

We thought to create this Glasgows Glossary for you to really understand the different sorts of language we use on a day to day basis. We want our clients to really feel a part of Team Glasgows and not only get to know us on a greater level but our sector of business too!


Delegate- a person sent or authorised to represent others, in particular an elected representative sent to a conference.

Tender- the process whereby organisations invite bids for large projects that must be submitted within a finite deadline.

Keynote- a presentation software application developed as a part of the iWork productivity suite by Apple Inc.

ITT – information to tender

PQQ – pre-qualification questions

Honorarium – a fee paid to a guest speaker.

CRM (Customer Relationship Management) – a technology for managing all your company’s relationships and interactions with customers and potential customers.

GEM (Glasgows Event Manager) – the system that holds all our delegate records for events.

DDR (Day Delegate Rates) – this is for events, including things like room hire, lunch and all day tea and coffee.

Q2P20 (Questions to the panel) – this happens via our app.

CRS (Central Reservation System) – Database software that contains information about availability, rates, and related services, and through which reservations can be made.

Gobo – a stencil that is placed inside a stage light to create a pattern.

LED Parcan – a low wattage yet highly powered stage light that is often used in our sets.

Auditorium Seating – chairs set up in rows facing the speaker or stage, also called Theatre Style Seating.

Chevron Seating – chairs are placed in rows forming a V-formation facing the stage or podium, also called Herringbone and V-Shape.

Cabaret Style – a number of small round tables with chairs facing a stage area.

Vendor – the company retained by an event planner to handle one or more aspects of an event aka ‘Supplier’.

Switcher World designated area for all of the video kit when it’s set up on an event.

Workshop – areas/rooms that are allocated in addition to the main plenary session; they can consist of team building exercises, informal sessions of free discussions or training sessions in which delegates, often develop skills and knowledge in a given field.

Thursday Friday what we call Thursday when we’re off on Friday

FAF (Friday Afternoon Feeling) – a saying used by Team Glasgows to get them through their Friday afternoons.

Keeley Tight – When you can’t loosen fixtures because Richard Keeley (Dramatic Moves) has tightened them too tight.

Squash Courts – Bays in the warehouse that resemble squash courts that we use to store cabling.

‘Moz’annine – The Mezzanine in the warehouse named after our very own Michael Morris (Moz) – it’s his pride and joy!

Tuck Shop – Flight case of left over crew food that comes back from our events.