challenge accepted

The Department of Health required an experienced and trusted contractor to deliver highly complex audio visual services in the challenging environment of a Grade 1 listed building…and we were excited to take on the challenge. The Summit was to be the first legacy event flowing from the G8 Health Ministers Summit which had taken place previously in December 2013 and aimed to focus on stimulating investment and innovation in dementia research, improving the prevention and treatment of dementia and to improve quality of life for people with dementia and their carers.

The one day Summit was to be attended by 300 international delegates and addressed by the World Dementia Envoy, the Secretary of State for Health and the Prime Minister David Cameron. The summit was also preceded by an evening reception at London’s iconic venue, the Gherkin.


everything is possible

With only a month to prepare, we quickly jumped straight into preparations. Requirements set out by the Department of Health listed a need for an array of production elements including a comprehensive set and staging build, cameras to film both audience and speakers alongside brief interviews off stage.

The whole event was streamed online with simultaneous translations into 7 languages. As the venue wifi was unable to provide the required bandwith we brought in the necessary infrastructure, developed branded micro-sites for each language and also facilitated a fibre link to the BT tower for broadcasters around the world. Interactivity throughout the summit included electronic voting keypads and a live Skype call from the Massachusetts Institute of Technology.

Furthermore, we stepped in at the last moment to produce all delegate badges for the summit.

Comprising of a mixture of presentations, panel sessions, Q&A, voting sessions and a live skype presentation from the US, we were on the ball to keep everything in place and running on schedule, no mean feat!

In addition, we provided a backdrop display which was installed at the Gherkin reception and then re-used at the Guildhall in the press conference area.

the result

Post event, we produced a detailed report outlining all lessons learned during the event which was then used as the basis for the Department of Health’s review meeting for all staff involved.

Feedback after the event noted our composure and calmness from start to finish, and ability to react to any situations which arose during production.

What did our client say?

“A huge thank you to all of you for your hard work and most all all patience in making today happen! Everyone is thrilled so that is great! Thanks all!”

Andrew Sharratt, Head of Live Events, Department of Health